Our Process
1
Inquiry & Design Review
We begin by gathering key information about your project. This may include complete furniture schedules or early-stage concepts, sketches, and inspiration. Whether you’re providing detailed specifications or starting from an idea, we review your needs and offer tailored suggestions that fit both your design goals and budget parameters.
Our workflow is designed to be transparent, predictable, and aligned with your design and construction schedule. Each phase of the project is clearly defined and client-approved before progressing, ensuring full control and accountability from concept to completion.
2
Quotation & Proposal
After finalizing design elements and confirming materials, we submit a formal pricing package. This document outlines the scope, production timelines, and estimated costs. Your sign-off is required before sample development begins, ensuring full clarity and agreement before moving forward with production.
3
Sample Development
To ensure accuracy and satisfaction, we create sample pieces for approval before mass production. These allow you to confirm material quality, design execution, and finish details. Once approved, these samples serve as the benchmark for the full production run.
4
Production Phase
With your sample approval, production begins. Our team and manufacturing partners focus on precision and consistency throughout each step. Ongoing quality checks are conducted to meet your specifications, and we keep you updated on progress to ensure transparency and confidence.
5
Logistics & Shipping
Following production, we manage all logistics—from protective packaging and storage to international freight and customs clearance. We finalize shipping only after you confirm the details, ensuring your delivery aligns with project timelines and requirements.
6
Post-Delivery Support
Our service continues after your order arrives. We’re here to help with installation queries, address any issues, and ensure your complete satisfaction. Whether you need minor adjustments or advice on care and upkeep, we’re available to assist beyond delivery.